Improve Searching UX in Port
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Itai Stern
Improve UX of Searching in Port by referring to 'Filter Option' to check if matches the criteria.
Currently, most users are not aware of default filtering exists, therefore when they search for entities outside the filter set they get an empty result.
To improve the user experience, it would be best if Port can highlight/refer users to 'Check Filter Option to make sure if needs to change to fit their search".
This can have a significant impact on the UX.
Hila Kashai
Hey Itai Stern! Thanks for the feedback :)
Are you talking specifically in catalog pages where initial filters are used? Or in other use cases as well?
I
Itai Stern
Hila KashaiHi Hila,
Yes I refer to Catalog pages, where we have default filters set, such as Owning Teams etc'.
Most users are unaware of the filter & are confused why they can't find elements they know that exists