Improve Audit Log Usability During Active Synchronizations
F
Francois Ouellet
Problem
The Audit Log is difficult to use while an integration sync is actively running.
As new log entries are generated, they are inserted at the top of the table. Each update automatically returns the user to the top of the list, causing the page to jump away from the entry they were inspecting.
This makes it especially difficult to investigate errors during synchronization. Users must repeatedly scroll back and relocate the same entry to continue reviewing its details.
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Requested Improvement
Allow users to inspect Audit Log entries without being interrupted by incoming updates. Potential solutions include:
Preserve the user’s scroll position when new entries are added.
Pause automatic refresh while the user is inspecting an entry.
Display a “New log entries available” indicator that lets the user refresh manually.
Keep an expanded row or error-details panel open as new logs arrive.
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Use Case
When debugging an integration issue during a sync, a user locates an error in the Audit Log and opens or scrolls to its details. New log entries may continue arriving, but the user’s current position and selected entry remain unchanged until they choose to view the latest activity.